Resume
Work
Experience
August 2023 - Present
Rathdowne Place Aged Care (Australian Unity)
Lifestyle Coordinator
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Organise and coordinate a variety of engaging activities for residents.
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Facilitate activities in the Memory Support Unit, tailoring them to individual cognitive and physical abilities.
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Conduct regular one-on-one check-ins with residents to assess their well-being and address any concerns.
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Provide personalised attention to residents who are at risk of social isolation, creating meaningful interactions to enhance their quality of life.
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Conduct assessments to understand residents' preferences, needs, and interests in order to customise activities.
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Maintain records of resident participation in activities and adjust offerings based on feedback and preferences.
January 2021- Present
Robert Half
Temporary Administrative Assistant
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Worked for clients like Porta Timber, BMW, etc.
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Email and phone management
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Scanning, printing, and sending invoices
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Stock management for office supplies
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Booking meeting rooms, scheduling appointments
June 2021- Present
Cotton On
(Team Member)
Melbourne Central
- Handling sales at POS
- Managing the trial rooms
- Restocking the items
- Maintaining KPI's
- Welcoming customers and ensuring excellent customer service is delivered all times
November 2022- Present
Swinburne Student Union
Events/Bar (Casual)
- Assisting with event operations, from set up until pack up
- Bartending for events
- Managing the floor staff for events
- Assisting with the retail side of Swinburne book shop
- Assisting with memberships and printing services.
October 2022-April 2023
Officeworks (Richmond)
Team member
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Handling Sales at POS
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Greeting customers and directing them to product location
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Stock replenishment
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Maintaining KPI's
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Assisting customers with print and copy
October 2022- February 2023
Bailey Nelson (Chapel Street)
Optical Assistant (Christmas Casual)
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Checking in patients
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Assisting clients with choosing the right frame
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Dispensing sunglasses and glasses
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Maintaining KPI's
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Adjusting and cleaning frames
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Ensuring the frames and lenses are accurate against the prescription before dispensing them
April 2022 - September 2022
SportsHealth Physiotherapy & Podiatry Clinic
Richmond
(Receptionist/Admin)
- Cash Handling, Payment handling
- Proficient in using PRODA/HICAPS/LanternPay
- Managing Stock
- Restocking the items
- Proficiency in Cliniko
- Welcoming Patients and ensuring excellent customer service is delivered at all times
- Maintaining cleanliness and abiding by COVID regulations in the clinic.
November 2020- June 2021
Guzman Y Gomez
(Shift Leader)
South Yarra
-Cash handling
- Handling of crew members
- Stock management
- Store management
- Customer interaction and satisfaction
Education
2020-2023
Swinburne University of Technology | Bachelor of Health Science (Biomedical Major)
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International Undergraduate student representative at school of health science Swinburne (2022-2023)
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President of Swinburne Punjabi Club (SPC) (2022-2023)
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Health Squad representative Swinburne (2022-2023)
Batch of 2019
Tejas Vidyalaya | Grade 12 (equivalent to VCE)
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Vice-Captain | 2016-17
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Head Girl | 2018-19
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Member of the debate team
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Captain of the School Soccer Team
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National Level Soccer Player
2023
Federation University | Graduate Certificate in Social and Community Services
2023 - 2026
Federation University | Masters of Social Work (Qualifying)
Skills
& Expertise
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Customer Service Skills
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Administrative Skills
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Public Speaking
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Time Management
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Journalistic Writing
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Blog Writing
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Organised and detail-oriented
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Excellent interpersonal skills
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Efficient Team Player
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Proficient in Microsoft Office
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Content making
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Leadership
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Teamwork
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Communication
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Confident
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Dealing with authority
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Coping with setbacks
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Managing conflict
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Focus and concentration
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Sense of identity
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Empathy and self-discipline
Certificates ​
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Responsible Service of Alcohol (RSA)
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Food Safety & Handling (FSH)
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First Aid Certificate
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NDIS check
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Working with Children Check